Please visit our website at https://tailormadesuits.co.nz/booking/, you will be able to pick the most suitable time for you under “measurement” or “pick-up/alteration” option. For Wellington and Christchurch customers, our booking schedule is only open once location and time are all confirmed.
We come down every 5-6 weeks. Check our ‘Tours’ tab in our website for more details about our next tours. If you would like to see us in the next tours, please email us your contact details so we can add you to the mailing list. Before we come down, we will let you know in advance, with our location, and a link to make a booking. If you need alterations afterwards, we will also email you so you can book to come and see us again.
Please refer to our T&C
We have about 7 – 10 customizations to your normal business suit, each comes with multiple options and 90% of the customers are ok with this. However if you choose to have it fully customised (i.e. down to the tuxedo shirt’s button holes) then:
This apply to promotions only! When we run a promotion, we will mention about extra charges for larger size, as you receive a big discount on the base price.
When we mention sizes such as XL and above, it is only a relate term so it is easier for you to relate to. Unlike off the shelf products, we have to work out how much materials are required for your suit. As this is our expertise, we will be the judge as to how much materials are required and we will charge it accordingly, only to cover the material cost.
We are in the process of finalising the system for this before we offer this to our customers. And example of the shirt subscription is:
We take this very seriously.
The minimum duration is 12 months. Then, you can cancel at anytime provided we have receive enough payment for the last item and we will produce this last garment before we stop.
Please Note: We have designed this to help our genuine, long term customers, who need to sort out their needs regularly and with a breeze. The software is expensive so, if you don’t want to commit for a long term, please do not sign up. Once you have signed up and cancelled, we will not guarantee to be able to put you back in the program in the future.
We want to plan things ahead for our production team. Having work planned in advance give us not only a steady income but smoother production. Thus we offer a discount as a reward to our customers, who we want to build a long-term relationship with.
No. Because you do not have to wait for months to get the garments, you get it very quickly after the order is placed. Also, we prefer to know that we will steadily supply you with say 12 shirts during the year, rather than providing you with 4-5 shirts now and not knowing when you will return.